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Making Pet Care Easy
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30 Day Returns

RETURNS AND REFUND POLICY

If you are not 100% happy in any way with your purchase then you can return the goods for a full refund less the cost of postage.

  • Goods must be returned in original unopened saleable condition.
  • Goods must be received within 30 days of sale.

We will cover the postage cost for any returns that are the result of our error such as receiving a defective or incorrect item, otherwise the return postage costs will be the responsibility of the customer.

If you need to return goods for whatever reason you must contact us at info@drcarl.com.au prior to returning the goods to obtain approval and further instructions.

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