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We Don't Just Match Them - We Beat Them!

We promise to work hard to bring you the lowest prices possible every day. In fact, we guarantee it! 

If you find the products you want to buy from us advertised cheaper by any of our competitors, we won't just match them, we'll beat them by $1!*

* Terms, Conditions & Exclusions:

Price match applies only to advertised price from an Australian online retailer of animal health products for in-date, Australian registered product sold in retail  quantities  and  applies to the "total basket price"  including all taxes, P&H and other charges. You must contact us before you place your order so we can implement the price match. Price match guarantee excludes pet food and products that weigh over 1 kg and does not cover competitor sale prices, "with coupon" offers, cash back or promotional offers and member discounts, or prices advertised on ebay or other auction or marketplace websites, group buying sites or member sites. We reserve the right to decline to price match if doing so would result in us selling products at below cost or otherwise making an unacceptable loss.

1. you must contact us before you place your order, so that we can give you the lowest price in accordance with this guarantee.
2. We will beat any competitor's advertised price for products we sell by $1 (calculated on total basket price including postage and handling, taxes and other charges).
3. Competitor means an Australian based online retailer of animal health products. It does not include ebay or other similar marketplaces, auctions, group buying, cash back or deal websites or stock liquidation websites.
4. Competitor stock must be priced in Australian dollars, registered for sale in Australia by the APVMA, shipped from within Australia to the consumer and in its original packaging, not close to or out of date, and otherwise identical to the products we sell.
5. Competitor price must be advertised or published online so that it can be easily verified by us and the price must be available at the time you want to place your order with us. Member prices or discounts, cash back promotions, prices "with coupon", trade or commercial discounts, and exclusive or special quotes are excluded.
5. Lowest price guarantee applies only at time order is placed, and reduced price will not apply for future orders.
6. We reserve the right not to match or beat a competitors price where to do so would result in us selling a product at below cost or otherwise at an unacceptable loss.

Please email [email protected].au to organise. Your email should contain the full details of the product you want us to beat, a link to our competitor's website as evidence of the competitor's price as well as your suburb and postcode so we can confirm postage costs.

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